GivingData Privacy Policy

Last Modified: July 19, 2023

Introduction

Privacy Policy of GivingData as a Controller

This Privacy Policy describes how GivingData collects, uses, discloses, and protects the personal information that we obtain as a “Controller.” Controller acknowledges the importance of privacy and is committed to ensuring the security and confidentiality of personally identifiable information (PII) in accordance with applicable data protection laws and regulations.

"Controller" refers to the company that decides why and how the personal data is processed.

"Customer" refers to “givingdata.com” website visitors.

"Personal data" refers to any information relating to an identified or identifiable individual as defined by applicable data protection laws.

This privacy statement is written to ensure our website visitors are aware of the methods used to collect PII data and understand their privacy rights. By reading this statement you are allowing GivingData to handle your personal data in accordance with policy written below. 

Table of Contents

Legal Basis for Collection and Use of Personal Data

How We Use Your Information

Disclosure of Your Information

Data Retention

Data Security

Your Rights and Choices

Children's Privacy

International Data Transfers

Applicable Regulatory Requirements

Data Protection Officer

Updates to this Privacy Policy

Contact Information

Legal Basis for Collection and Use of Personal Data

We, as a “Controller,” collect Personal Data from you when you visit our site, submit web forms or interact with our websites, for example by subscribing to our newsletter, registering for a webinar,  submitting  a Contact Us or Pricing Request form, subscribing to one of our services or requesting customer support. 

We may collect and process the following types of personal information:

• Identifying Information: This may include your name, address, email address, telephone number, and any other information you provide to us when you interact with our services.
• Financial Information: If applicable, we may collect payment information, such as credit card details or bank account information, to process transactions or payments.
• Usage Information: We collect information about your use of our services, including IP address, device information, browser type, access times, and pages visited. This information is collected through the use of cookies, logs, and similar technologies. 
• Communication Information: When you contact us, we may collect information related to the communication, including the content and metadata associated with the communication.

How We Use Your Information

We use your personal information for the following purposes:

• Providing Services: To provide and maintain our services, fulfill your requests, and communicate with you regarding your inquiries or transactions.
• Improving Services: To analyze and understand how our services are used, monitor and improve their functionality and performance, and develop new features and offerings.
• Marketing and Communications: With your consent, we may send you promotional materials, newsletters, or other communications about our services or special offers that may be of interest to you. We do not sell or share your information to third parties for marketing non-GD products.
• Legal Compliance: To comply with applicable laws, regulations, or legal processes, and respond to requests from public and government authorities.

Disclosure of Your Information

We may disclose your personal information in the following circumstances:

• Service Providers: We store customers’ information mainly in our service provider’s application or may share it with other third-party service providers who perform services on our behalf, such as web site hosting, data analysis, marketing, and customer support. These service providers are only authorized to use your personal information as necessary to provide the requested services.
• Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or use of your personal information.
• Legal Requirements: We may disclose your personal information if required to do so by law or in response to valid requests by public or government authorities (e.g., court orders, subpoenas, or similar legal processes).

Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law. When determining the appropriate retention period, we consider the nature, sensitivity, and legal requirements regarding your personal information.

Data Security

We employ industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your personal information.

Your Rights and Choices

You have certain rights regarding your personal information, including:

Access: You may request access to the personal information we hold about you.

Correction: You may request correction of any inaccuracies in your personal information.

Deletion: You may request deletion of your personal information, subject to legal or contractual obligations.

Withdrawal of Consent: If you have provided your consent for the processing of your personal information, you may withdraw your consent at any time by opt-out or through unsubscribing from our services.

To exercise your rights or make any requests related to your personal information, please contact us using the contact information provided at the end of this Privacy Policy.

Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you believe that we have collected personal information from a child under 16, please contact us using the contact information provided below, and we will take appropriate steps to remove such information.

International Data Transfers

Givingdata.com is hosted in the U.S. and all data collected on this site will be hosted in the U.S. The Controller or relevant 3rd party service providers will ensure that appropriate safeguards, such as data security controls to protect the personal data are in accordance with applicable data protection laws.

Applicable Regulatory Requirements

We (as a Controller) believe that this policy is sufficient to address any U.S. and international privacy regulations including California Consumer Privacy Act (CCPA) and General Data Protection Regulation (GDPR). In case of a data breach, our goal is to notify the impacted parties, mainly applicable authorities and our Customers, within 72 hours from when we first became aware of the breach.

Data Protection Officer

The Privacy Office at GivingData is led by the Head of Security, Privacy, and Systems Group. GivingData has appointed a Privacy Officer who will be the point of contact (acts as a Data Protection Officer aka DPO) for the EU customers for any privacy-related matters. The Privacy Officer can be contacted at privacyofficer@givingdata.com.

Updates to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will notify you of any material updates by posting the updated policy on our website or by other appropriate means. Your continued use of our services after the effective date of the updated Privacy Policy constitutes your acceptance of the updated terms.

Contact Information

If you have any questions or concerns about your rights under this Privacy Policy or to make any requests related to your personal information, please contact us at privacy@givingdata.com.