Idealware, in partnership with the Grants Managers Network (GMN) and the Technology Affinity Group (TAG), has just released the 2016 edition of the Consumers Guide to Grants Management Systems. And with GivingData Grants Management going live in January, this is our first year in the report. And while our product is a newcomer to the grants management market, we’re proud of how we scored in the report, particularly in an area in which we pride ourselves — customer service. Our enterprise-class technology combined with our client-centered approach to the work came through in the client survey data where we scored Outstanding (highest score possible) in all 3 customer satisfaction metrics (Support, Training, and Implementation).
We appreciate the rigor and degree of thoroughness with which the team at Idealware evaluated GivingData and the amount of effort they put in to make this report available to the sector. It’s a valuable resource, for sure, and provides a great starting point for grantmaking organizations to begin evaluating the products on the market. Visit the Idealware site for more information about the report.
And for more information about GivingData or to receive a demo, please contact us at firstname.lastname@example.org.